INTRODUCTION

There are Cricket Fantasy games and then there is Cricking Duels. Apart from the traditional fantasy game, we also offer world's first and only Hybrid FantasyTM game for Cricket. We don't like boasting but truly we are special!

Cricking Duels takes Cricket Fantasy genre to a whole new level with Hybrid FantasyTM. Enough of sitting and watching your selected players perform in your fantasy team. Now it's time for you to take control and be part of the playing XI and play along with your dream stars!

Why Fantasy?

Are you jealous that you are not having as much fun as the fans in the stadium? Do you dearly miss your friends that you used to lock horns with during a live cricket match? Don't worry, we got the solution.

About Fantasy Cricket?

Fantasy is not a new concept. Ask a 60's cricket fan and he will tell you a XI that he wished played together. The digital age lets you do it in a fun way and more interactive way. And we are at the forefront.

Ok, but what is Hybrid FantasyTM ?

Admit it. You have all dreamt of being a part of a superstar XI. We let you do it. You are the eleventh player in your team.

How is Hybrid FantasyTM different from other fantasy games?

In other Cricket Fantasy games, you select players, form a team and join a league. If your selected players don't perform well, you lose. But Hybrid FantasyTM is different. It allows you to take control and become a part of your fantasy team as the 11th player and score points by playing the prediction game while your selected players get points based on their performance in the match. Who knows you can be that match winner that you always dreamt of!

The eleventh player has nothing to do, right?

Not at all. While your 10 men are on the field trying to make you the best cricket manager ever, you can do your bit by playing ball-by-ball prediction game during live match. Collect points that will add on to the overall score.

Ok, now tell me about traditional fantasy!

This is the usual fantasy game. Here, you have to select 10 players and your job is done. Based on the performance of your squad's players, your fantasy team will get the points.

So there's no eleventh player for traditional fantasy?

Yes. There's no eleventh player for traditional fantasy so you don't have to do the ball-by-ball prediction. If you don't have the time for ball-by-ball prediction, you can always go for the traditional fantasy.

Who can play the Hybrid FantasyTM ?

You are 18, yes? You live in India, yes? Start playing away. Residents of the states of Assam Odisha, and where otherwise prohibited by law are not eligible to enter pay leagues, you can play free leagues.

So, who am I playing against? Global cricket fans?

That's just one of the options we provide. You can challenge your nemesis for a head-head duel.

Can I win cash prize?

Yes, you can win cash only in paid leagues if you are in the top rank in the leaderboard in your league.

What about Legality, Terms and Conditions etc.?

Yes, Hybrid FantasyTM is a game of skill and legal to play. You can read more about it and other good stuff in the links at the bottom of the page.

HOW TO PLAY?
Alright, now how to play the Hybrid FantasyTM?
  • Playing the Traditional Fantasy game and the Hybrid Fantasy is an easy process
  • Its a simple 5 step process, Just download the Cricking Duels mobile app from Crickingduels.com and login through your Facebook account.
  • select the state you currently live in. please note residents of assam, odisha and telegana are not eligible for the paid leagues due to regulations ( However, they can still play the free league ).
  • Once logged in, you can see the ongoing, completed and upcoming matches. Click on an upcoming match to join any leagues for that match, On top of each league, it will be clearly specified if it is Traditional or Hybrid
  • Click on the respective league and create a team - Select 10 players for your fantasy squad in case you want to play the Traditional game. Don't forget to pick a captain and you are done!
  • In case you want to play Hybrid Fantasy, click on the respective league and select 10 players. You will be the 11th player of your fantasy team. Here too, don't forget to pick a captain.

Hybrid FantasyTM

Create Team

Select 10 players for your fantasy team. You will be the 11th player of your team.

Join League

Cricking Duels currently offers six paid leagues and a free league under Hybrid category. You have the option of joining any number of leagues.

Play Prediction

You can contribute as 11th player by playing ball-by-ball prediction and help your team to score more points.

Win Cash

Grab the top spots in each league and win cash.

Traditional Fantasy

Create Team

Select 10 players for your fantasy team.

Join League

Cricking Duels currently offers six paid leagues under Traditional category. You have the option of joining any number of leagues.

Win Cash

Grab the top spots in each league and win cash.

LEAGUES

How many leagues are there?

Cricking Duels has various leagues where you can play and win exciting cash prizes.

When can I join a league?

All leagues will be open until the match starts. A league may be closed or cancelled before the first ball of the match is bowled.

How many leagues can I join?

You can join any number of leagues with the same team. Isn't that a beauty? We offer you small as well as big leagues , you can also join multiple leagues,Just make sure you have enough balance in your wallet and click Join

What happens if enough users don't join the league?

If enough users don't join a league before the first ball of the game is bowled then the league will be cancelled.

What happens to my joining fees if the league that I joined gets cancelled?

If league that you joined gets cancelled, then the joining fees will be refunded to you and your virtual wallet will reflect the balance. You can check the transaction history for the same.

Under what circumstances can a league get cancelled?

A league can get cancelled due to:
1. Non-fulfillment of the required number of users in a league.
2. If the match is abandoned due to rain or other reasons, the entry amount will be refunded within 24 hours from the time the match has been abandoned.

What if all of the leagues are full before I could join?

No worries, that never happens. If one league gets filled, the next league opens immediately. So, you will always have an open league to join before the match starts.

Why are the leagues green and orange in colour ?

The colour codes indicate the different type of leagues. Orange colour leagues are paid leagues and the green colour leagues are bonus leagues.

What is a bonus league?

Bonus leagues are indicated in green colour. You can join UNLIMITED number of bonus leagues using your bonus money accumulated through referrals. The joining fees for the bonus leagues will follow the 25%-75% rule.

What is the 25%-75% rule?

All bonus leagues follow the 25%-75% rule for the league joining fees. 25% of the league joining fee will be deducted from your bonus while 75% of the league joining fee will be deducted your money added from Paytm or winning balance.


For e.g., If you are joining a league that has the ₹ 20 as the joining fee, 25% of the joining fees (₹ 5) will be deducted from your bonus amount and the remaining 75% of the joining fees (₹ 15) will be deducted from your money added from Paytm or winning balance.

What is a paid league?

Paid leagues are indicated in orange colour. You can join UNLIMITED number of paid leagues using your money added from Paytm or your winning balance. Bonus money cannot be used to join paid leagues. The 25%-75% rule does not apply for paid leagues.

I don't have any bonus money. Can I join a bonus league?

Absolutely, if you added money from Paytm of winning balance you can join both paid leagues (orange) and bonus leagues (green).

Is there any restriction on how many leagues I can join?

Absolutely not! You can join unlimited bonus leagues with your bonus amount as well unlimited paid leagues. The more the merrier !

Why did you introduce the 25%-75% rule for bonus leagues? I don't like it.

We introduced the 25%-75% rule as per feedback from lot of our users so it's a fair play for everyone. Let's say you are a popular person and you referred 100s of your friends and accumulated lot of bonus money. Now you might use the bonus money to join unlimited bonus leagues and increase your chances of winning. On the other hand, there is another user who has less bonus money and he wouldn't be able to join multiple leagues.

So to be fair to all users, only 25% of the league joining fees will be deducted from the bonus balance.

I am a new user and how can I trust your app to add money from wallet?

We totally understand your dilemma. That's why we offer ₹ 10 as a new user bonus and if you used a referral code from your friend, ₹ 89 will be credited into your account immediately so you could have a maximum of ₹ 99 so you can give us a try and see how awesome we are. You can use your initial bonus money to join any bonus league and the 25%-75% rule doesn't apply to you as a new user until you use your initial bonus amount of ₹ 10 or ₹ 99. After that, the rule applies for any bonus league you may join.

Which amount is used to deduct league joining fees for Bonus leagues (Green Leagues)

Let's say you are joining a bonus league (Green league), the league joining feel will be deducted in the following order

  • Duels Bonus - If you have any amount in Duels Bonus, it will be used 100% for the league joining fee.
  • Referral Bonus - If you have any amount in Referral Bonus, it will be used for 25% of the remaining league joining fee.
  • If balance from Duels Bonus and Referral Bonus is insufficient to fully pay the league joining fees, the remaining amount for the league joining fees will be deducted from Patym or Winning Balance
  • Please see the below table for example scenarios:

What happens if the bonus league joining amount is higher than the bonus amount I have in my wallet?

Suppose you have ₹ 20 bonus amount and you want to join in a 50rs bonus league you will have to add money to your wallet, and the 75% and 25% rule will apply.

What happens if I have joined all bonus leagues and the remaining bonus amount I have is insufficient for me to join any more bonus leagues

The balance bonus amount will be taken in the 25% and 75% rule and you can add money to your wallet and continue to play.

How many leagues can I join with bonus amount?

You can join UNLIMITED bonus leagues (indicated in green colour) with the bonus amount. Please refer the FAQs under REFERRAL section for more details.

* NOTE : Crickingduels has all rights to cancel any leagues at any point of time

DUELS BONUS

What is Duels Bonus?

Duels bonus is a type of cash bonus that's awarded by the company during any promotional offers. It can be used without any restrictions (100% of the duels bonus can be used) to join any bonus leagues (Green Colour Leagues). It's different from Referral bonus.

What is the difference between Referral Bonus vs. Duels Bonus?

  • Referral bonus is earned when you refer your friends to join Cricking Duels. See more details in the referral bonus section.
  • Duels bonus is a type of cash bonus that's awarded by the company during any promotional offers.

Can I use the money in Duels Bonus to join leagues ?

Absolutely! You can use Duels bonus to pay 100% of the league joining fee for any bonus leagues (Green Colour Leagues). No restrictions on the number of bonus league you can join. If you Duels bonus, it's yours to use anyway you want.

How can I get Duels Bonus ?

  • If you are a new user who installs the Cricking Duels app (without any referral code), you will get ₹ 10 added to your Duels bonus
  • If you are a new user who installs the Cricking Duels app (using a referral code), you will get ₹ 10 + ₹ 89 added to your Duels bonus
  • If you participate in any promotional offers run by the company, the rewards your earn will be credited to your Duels bonus.
  • If you are eligible for any referral incentives, it will be credited to your Duels bonus

I see some amount in my Duels Bonus. How did I get that ?

  • Kudos to you! You might have earned Referral Incentive for your existing referrals that's credited to your Duels Bonus. We did the math and calculated Referral incentives for all the referrals until 13 Sep 2017
  • You might have participated in any promotions run by the company. Check your transaction history.

When will I get referral bonus credited in my account?

You can earn a maximum of Rs.89 when you refer a friend. The referral bonus will be credited to your account as below:

  • ₹ 9 - When your friend installs the app and uses your referral code.
  • ₹ 10 - When your friend joins 1 or more leagues in a single match up to 8 matches.
  • If your friend joins leagues in any 8 matches, then you will get ₹ 9 + ₹ 10 x 8 = ₹ 89 (The total referral bonus).
  • If your friends join leagues in any 6 matches and after that he does not join any league in any match. Then you will get ₹ 9 + ₹ 10 x 6 = ₹ 69 (You lose the balance ₹ 20). So make sure you keep motivating your friend to play.
  • Please note that ₹ 10 per match referral bonus will be credited to your account only after the match completes and leader board winners are announced. You will not get the referral bonus if a match is abandoned or no result and leagues are cancelled.
REFERRAL

What is referral bonus?

You can refer your friends to play Cricking Duels and as a token of appreciation we award referral bonus to you and your friend.

How much amount will I earn through referral?

For every friend that you refer who uses your referral code you can earn a maximum of ₹ 89.

How much amount will my friend earn when he/she uses my referral code?

You friend will get ₹ 89 when he/she uses your referral code IMMEDIATELY credited in his/her account to get started.

How can I refer a friend?

After Installing Cricking Duels, go to your profile tab or the side menu, where you can find the option 'Invite your friends'. Grab your referral code and share with your friends.

Is there a limit on referrals?

No, at this time there are no restrictions on the number of friends that you can invite and amount of referral bonus you can earn.

When will I get referral bonus credited in my account?

You can earn a maximum of Rs.89 when you refer a friend. The referral bonus will be credited to your account as below:

  • ₹ 9 - When your friend installs the app and uses your referral code.
  • ₹ 10 - When your friend joins 1 or more leagues in a single match up to 8 matches.
  • If your friend joins leagues in any 8 matches, then you will get ₹ 9 + ₹ 10 x 8 = ₹ 89 (The total referral bonus).
  • If your friends join leagues in any 6 matches and after that he does not join any league in any match. Then you will get ₹ 9 + ₹ 10 x 6 = ₹ 69 (You lose the balance ₹ 20). So make sure you keep motivating your friend to play.
  • Please note that ₹ 10 per match referral bonus will be credited to your account only after the match completes and leader board winners are announced. You will not get the referral bonus if a match is abandoned or no result and leagues are cancelled.
REFERRAL INCENTIVE

What is Referral Incentive?

We are introducing a new incentive program starting 16 Sep 2017 (12 pm) to reward extra bonus in the form Duels Bonus to users who refer lot of their friends. Referral incentive is extra cash bonus (in the form of Duels Bonus) awarded to users in addition to the Referral bonus that you can earn currently by referring your friends. If you refer more friends, you obviously get more referral bonus. But you will also be eligible to get Referral incentive as per below.

  • For every ₹ 500 that you accumulate via Referral bonus, you will get Referral incentive of ₹ 50 credited to your Duels Bonus balance.

How do I earn Referral Incentive?

  • It's very straight forward. You don't have to do anything extra other than referring your friends. The more you refer and if your referral bonus reaches ₹ 500, we will automatically credit you with ₹ 50 as Referral incentive in your Duels Bonus. You can track your Referral incentive via our Referral incentive tracker on your "Profile" tab. Once you reach ₹ 500, we will credit you with ₹ 50 and the tracker will reset.
  • For e.g., if you have ₹ 495 in your Referral bonus and you referred one new friend, and your Referral bonus will become ₹ 504 (₹ 495 + ₹ 9). So now you will get ₹ 50 automatically as Referral incentive credited to Duels bonus since you have more than ₹ 500. Lets say, you keep referring more friends and now your referral bonus crosses ₹ 1000, you will ₹ 50 as Referral incentive for the 2nd ₹ 500 that you accumulated. So for every ₹ 500 that you accumulate via Referral bonus, you will get Referral incentive of ₹ 50 credited to your Duels Bonus balance.

What's difference between Referral Bonus vs Referral Incentive ?

  • Referral Bonus - You earn Referral bonus when you refer your friends to Cricking Duels. See Referral Bonus section for more details.
  • Referral Incentive - You earn Referral incentive for every ₹ 500 that you accumulate via Referral Bonus. Referral incentive is credited to Duels Bonus.

Hey! I am an existing user who has accumulated lot of Referral Bonus. Are you giving me any Referral Incentive ?

Absolutely! We already did the math and calculated Referral incentive for all existing users and it's already credited in your Duels Bonus. Please check your Profile screen. All existing users that have Referral bonus have been awarded 5% of their Referral bonus as Referral Incentive. For e.g.,

  • If you have ₹ 100 in Referral bonus, you will get ₹ 5 as Referral incentive credited in Duels Bonus.
  • If you have ₹ 5,000 in Referral bonus, you will get ₹ 250 as Referral incentive credited in Duels Bonus.
  • If you have ₹ 10,000 in Referral bonus, you will get ₹ 500 as Referral incentive credited in Duels Bonus.

Is there any limit for Referral Incentive

Yes, your referral bonus has to be Minimum less than or equal to ₹ 1 and Maximum greater than or equal to ₹ 1000

HOW CAN I PAY?

How can I pay to join a league?

You can use Paytm to load money into Cricking Duels wallet. We currently only support Paytm to load money. Once you have enough balance in your wallet you can always join a league by paying the league joining fee.

Can I transfer money from my bank account?

No. You can only use Paytm to load money into Cricking Duels Wallet.

Is there a minimum amount limit that I can load?

Yes. There is minimum amount of ₹ 10 that you can load to Cricking from your Paytm account.

What do you mean by Current Balance Amount on Profile screen?

Your total current balance that includes money loaded from your Paytm wallet, any bonus amount awarded by Cricking Duels, all refunded amounts, your winnings amount. If you have enough balance, you can join any paid leagues.

What do you mean by Remaining Win Amount on Profile screen?

This is the remaining balance of your winnings that you can withdraw.

Which amount is used to deduct the league joining fees?

Anytime you join a league, your current balance will be deducted for the league joining fees in the following order:

  • Any bonus amount awarded by Cricking Duels will be utilized first.
  • Any money loaded from Paytm will be utilized next.
  • If your current balance and remaining win amount are the same, then your winnings will be utilized and the balance updated for both the current balance and remaining win amount.

I loaded money from Paytm but I don't see it in Current Balance Amount.

No worries. You can always verify if the transaction went through successfully or not in the transaction history on your profile screen. The money gets transferred from Paytm wallet to Cricking Duels wallet only on a successful transaction. If you still have problem, contact us through "Chat With Us" option in the side menu.

LEADERBOARD

How do I check the leaderboard?

There will be separate Leaderboard for each league that you join. And you can view your ranking accordingly in each League you have joined in. Player points will be updated at the end of every over. So, you will have a fair knowledge how your team progress during the live match.

How are the winners decided?

Once the match ends, the winners in each league are decided based on the total points scored by their team and who tops the leaderboard. The leaderboard can be checked any time during the live game to check your rank in the league.

How many winners are there for each paid league?

Please check the Leagues FAQs for information regarding the number of winners, winning pot and details.

What will happen if 2 or more users have the same rank in the leaderboard?

In the case of a tie where 2 or more users have the same rank in the leaderboard, the winning cash will be split among the users who are in the same rank. The leaderboard will reflect the same with details.

Can you give an example of a Tie scenario?

  • For e.g., for a Head2Head league if there is a tie, the winning pot of ₹ 150 will be split equally between the 2 members of the league and they will get ₹ 75 each.
  • For e.g., for a Sixers league there are 3 winners.
    • If 3 members of the league are ranked #1, then the total winning pot of ₹ 270 will be split equally between the 3 members of the league and they will get ₹ 90 each. There will not be any winning cash for the remaining 3 members.
    • If there is a tie with all the 6 members for rank #1, then the total winning pot of ₹ 270 will be split equally between the 3 members of the league and they will get ₹ 45 each.
    • If there is a time for rank #2, then the member who is rank #1 will win ₹ 120 and the remaining winning pot of ₹ 150 will be equally split among the members who are tied for rank #2. There will not be any winning cash for rank #3.
    • The same logic will apply for any other tied scenarios.
POINTS SYSTEM

There are 2 types of points system

1. Player Points System
2. Prediction Points System

Player Points System

Criteria to Select Players

  • 5 players max from each team.
  • You will be automatically included as 11th player.
  • Make anyone in your team as the captain including yourself. Captain will receive 2 times the points.
  • The selected player's points will be calculated based on the points structure below and will be updated live after every over of the match

Batting Points:

Run Points
ACTION POINTS
1 Run 1
0 (Duck out) -5
1 4's 2
1 6's 4
Run Bonus Points
ACTION POINTS
30-49 10
50-99 25
100-149 50
150+ 75
Extra Bonus Points
Extra Bonus Points Total runs - Total balls (only if it's greater than 0)
Batting Points Run Points + Run Bonus Points + Extra Bonus Points

Bowling Points:

ACTION POINTS
1 Wicket 20
Wicket Bonus Points
ACTION POINTS
3-4 Wickets 25
5 Wickets 50
6+ Wickets 75
Extra Points (1.5 * Total Balls bowled) - Total Runs given. If Extra Points is greater than 0, Extra Points * 2
Maiden Points (Only for ODI/T20)
ACTION POINTS
1 Maiden 30
Extra Bonus Points (Only for ODI/T20)
Extra Points (1.5 x Total balls bowled) - Total runs given
Extra Bonus Points (only if extra points is greater than 0) Extra Points x 2
Bowling Points (ODI/T20) Wicket Points + Wicket Bonus Points + Maiden Points + Extra Bonus Points
Bowling Points (Test) Wicket Points + Wicket Bonus Points

Fielding Points:

1 Catch 10 points

Prediction Points System

Fans will play real time ball-by-ball prediction throughout the game. Points will be rewarded based on the following criteria for a prediction made on any ball in an over

  • 1 point for a correct prediction of 0 or 1 run
  • 2 points for a correct prediction of 2 runs
  • 3 points for a correct prediction of 3 runs
  • 4 points for a correct prediction of 4 runs
  • 5 points for a correct prediction of 5 runs
  • 6 points for a correct prediction of 6 runs
  • 10 points for a correct prediction of a wicket

  • If the Total runs prediction is correct, you will be rewarded y points for each run. For e.g., for correctly predicting 7 runs, you will be rewarded 7 x y = ___ points

  • If the number of 4s prediction is correct, you will be rewarded y points for each 4. For e.g., for correctly predicting 3 4s, you will be rewarded 3 x y = ____ points

  • If the number of 6s prediction is correct, you will be rewarded y points for each 6. For e.g., for correctly predicting 4 6s, you will be rewarded 4 x y = ____ points

  • If the number of wickets prediction is correct, you will be rewarded y points for each wicket. For e.g., for correctly predicting 2 wickets, you will be rewarded 2 x y = __ points
TEAM SELECTION

How do I select the players?

You have to select the players and form a team when you join a league for the first time for a match. When you try to join a league if you don't have a team selected already, you would have to select the team from the team selection screen. Once the team is selected, you will be joined in that league. And remember, you only select the team once. After that you can join more leagues with the same team.

How many players can I select in my team?

For hybrid Fantasy you can select 10+1 player the last 11th player being youself and for Traditional Fantasy you will have to select a total of 10 players.

What about the salary cap? Do I have to use the full sum?

Not really. You can create the best team possible within the salary cap budget. So, it's best to maximize the full salary cap budget. Every player will have a salary cap and the total salary cap for team selection is 18000 virtual coins.

Can I select 10 batsmen in my team? Bowlers are useless anyway these days?

You are right about the bowlers. But you need to put them in your team anyway. Your team will have 2-5 batsmen, 2-5 bowlers, 1 wicket keeper and 2-5 all-rounders.

Can I select all 10 players from one team?

No. You can select a maximum of 5 players from each of the teams.
After selecting the players for the fantasy team, the next option is to select the captain. Any player in the fantasy team can be a captain. Selection of a captain is mandatory. Remember the points scored by the captain gets doubled.

What about the 11th player?

The 11th player feature will only be applicable to Hybrid FantasyTM. Here, you are the 11th player and contribute to the team's total by playing ball-by-ball prediction and scoring points. You no longer have to scratch your heads.

My fantasy team?

Absolutely! Only Cricking Duels allows you to captain a team with your dream players!

Is choosing a Captain mandatory?

Yes, it's mandatory to choose a captain for your Traditional and Hybrid Fantasy teams. In cricket, the captain plays a very important role. Hence, captain's performances yield double (2x) the points.

Can I edit the team before the match starts?

Yes, you have the option of editing the team before the start of the match. Click on the edit icon is on top-right corner of the screen next to the virtual wallet icon on the My League screen.

Can I form the team after the match starts?

No. The team selection will be locked after the match starts (i.e. 1st ball of the match is bowled irrespective of start time).

Can I create a team for all the upcoming matches?

No, you can create the team only for the next three upcoming matches based on the availability.

BALL-BY-BALL PREDICTION

What is ball-by-ball prediction?

You can score points as the 11th player by playing ball-by-ball prediction. Predict the outcome of a ball in an over, total runs in an over and total four in over or total sixes in an over. If you get the prediction correct in relation to the live match results then you would score points for the team.

Is it mandatory to play ball-by-ball prediction?

No, it's not mandatory. If your team selection is good, no worries relax and enjoy the match. But if your team is not in the top winning list in the leaderboard, you can contribute by scoring points with ball-by-ball prediction and take your fantasy team to the finish line and be the match winner!

How to play the ball-by-ball prediction?

It's very simple. You just need to click on the ongoing match scorecard and scroll down to find the overs and the numbers next to it. Just select the delivery and then select the numeral. (For eg, if you want to predict that the third delivery will be a wicket, just click on third delivery and select 'w' option from the tab).

Now, I understand Ball-by-ball prediction but what is this over prediction?

It's an additional way of earning points to your team. You can predict the outcome of every over using this option. You can predict the number of runs, wickets, Fours and Sixes in a particular over.

How to play the over prediction?

To predict the outcome of a particular over, You just need to click on that particular box (Runs/Fours/Sixes/Wickets) then drag the slider to select the option.

For example, If you want to predict 12 runs for an over, click on 'Runs' box and drag the slider to 12 and click on save.

How the points are calculated?

  • 1 point for a correct prediction of 0 or 1 run
  • 2 points for a correct prediction of 2 runs
  • 3 points for a correct prediction of 3 runs
  • 4 points for a correct prediction of 4 runs
  • 5 points for a correct prediction of 5 runs
  • 6 points for a correct prediction of 6 runs
  • 10 points for a correct prediction of a wicket

VERIFICATION

What is verification process?

Every user who plays Cricking Duels need to be verified for residency and bank account. If you win cash and want to withdraw your winnings, it's mandatory to have your profile verified.

How does the verification process work?

1. Step 1: Personal information and Residency Proof
You need to provide your personal information - Name, Email and Phone number and also provide residency or address proof by uploading an image of your PAN card.

2. Step 2: Bank Account Details Proof
You need to provide your bank account details - Account number, IFSC code, Bank & Branch details and a valid proof of Bank statement or Cancelled Cheque or Pass book.

How long does the verification process take?

The verification process typically will take up to 7 working days. Please be patient during this period and once the verification is completed, you will be notified in the App. If the documents that you submitted doesn't meet the needs, we may contact your over email or phone to request for additional documentation.

Why did you guys reject my profile verification?

  • Your profile verification will be rejected if there is any mismatch in the details submitted, if the uploaded PAN card proof and bank account details are not readable.
  • Your profile verification will be rejected if you are a resident of any one of the states of Telangana/Assam/Odisha. Due to the prohibition law by these states, you are not eligible to play paid fantasy leagues. However, you can join our free leagues.

WITHDRAWAL OF WINNINGS

How can I withdraw my winnings?

You will need to get you profile verified before you can withdraw your winnings. Once your profile is verified, you can withdraw your winnings. Please note that there is a minimum threshold of ₹ 200 to withdraw from your winnings. You would have just click on Withdraw button on the profile screen and confirm your withdrawal and the request will be submitted.

Can I withdraw if my profile is not verified?

No. It is mandatory to get the profile verified before you can withdraw your winnings.

I submitted a withdrawal request but I don't see the money in my bank account?

When you submit a withdrawal request, it will take up to 7 working days for the winnings to be credited in your bank account.

Can I cancel my withdrawal request?

No. Once a withdrawal request is submitted you cannot cancel it.

FairPlay Violations

What is not allowed on Crickingduels?

  • Creation of multiple accounts by one user
  • Creation of multiple accounts by misusing a referral code to get referral bonus and referral incentive.
  • Submission of fake documents or uploading someone else's documents

What happens when user violated the FairPlay?

  • A user plays with multiple id's or uses his/her own referral link to create multiple accounts :- we deactivate the referred accounts
  • A user converts cash bonus into winnings by activities that violate our FairPlay policy :- we take back the referral bonus as well as we have rights to cancel his/her winnings that are accumulated using the referral bonus.

SUPPORT

If you do not find answers to your questions in the FAQs, no worries! We are here to answer any questions you may have. You can stay in touch with us through the "Chat With Us" option in the side menu and a real human will respond to your questions.

For any questions, please contact us at support@cricking.com